Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 459,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
Key responsibilities include:
- Monitoring customers’ accounts
- Identifying outstanding balances due for collection
- Contacting (by email, phone calls) the customers with open receivables due for payment
- Helping in resolution of potential issues
- Documenting collection activities in designed tool
- Building and maintaining positive relationship with customers
- Fluent German
- Very good English (written and oral)
- Excellent communication and interpersonal skills (written and oral)
- Very strong ownership and responsibility for the assigned activities
- Strong organizational and time-management skills
- Ability to work analytically in a problem-solving environment
- Team work skills
- Ability to work in multicultural environment
- Flexibility
- Positive and target-oriented approach
- Eagerness to develop knowledge and skills in the areas of accounting and process management
- MS Office (Excel) skills would be an asset
- Experience in Accounts Receivable Team would be an advantage (but is not required)
- Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
- Using foreign language and new technology solutions daily, cooperating with various Clients
- CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
- Full work comfort – private medical care, life insurance, access to MyBenefit platform