Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/.
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
- Providing quality, accurate, reasonable and on-time service, ensuring due dates and deadlines are met
- Monitoring order management process and looking for potential improvements
- Establishing and building relationships with customers and internal Sales team
- Managing regular collaboration calls and business reviews providing update on operational performance
- Working with Inventory Management and Planning team to ensure optimal allocation of supply
- Delivering trainings on tools and processes to customer
- Fluency in English (C1 level)
- MS Office skills: Excel at minimum intermediate level, Power Point
- Experience in Customer Service or Supply Chain area
- Ability to work analytically in a problem-solving environment
- Excellent communication (written and oral) and interpersonal skills
What can we offer:
- Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
- Using foreign language and new technology solutions daily, cooperating with various Clients
- CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
- Full work comfort – private medical care, life insurance, access to MyBenefit platform
