Agencja zatrudnienia (nr licencji 812)
Chargeback Specialist with French or Italian language
Duties will include :
- sending out chargeback and retrieval requests to our merchant to different countries in different languages (ready-made templates) on a daily basis
- monitoring and acting on agreed chargeback processes through to completion
- cooperation with Risk, Finance, and Product teams to reduce loss to customers
- developing positive long- term relationships with business clients
- documents administration in a timely and accurate manner in order to avoid financial losses;
- be part of the international chargeback department
- min. 1 year track- record of working in financial sector in chargeback
- fluent French - C1 / Italian - C1
- knowledge of chargeback rules and regulations from the different card schemes
- best practices for preventing service related chargebacks understanding
- ability to prioritize and work under pressure
- self- motivated individual with good organizational and conceptual skills and a strong client approach
- competitive salary package
- position in a team-based, international, leading financial organization
- interesting career opportunities
- social package