CIS Consultant

Client Integration Services Team is responsible for regional administration and support of Online solutions for corporate travel.
We are currently looking for a Consultant with good business English speaking/writing skills who will be responsible for supporting and maintaining booking tools and corporate travel solutions with high quality standards. Proactive attitude toward learning characterizes this position.

• To investigate and try to reproduce incoming issues by escalating client request to appropriate internal or external teams when unable to solve case on our end
• To deliver standard maintenance for Online Booking Tools, CWT tools and update policy settings. Perform data entry and customization.
• To constantly work and improve on Team Goals by performing all duties assigned, meeting deadlines, and effectively prioritizing workload
• To perform any necessary testing to ensure OBT updates are in place
• To make use of expertise as a member of regional team to maintain pro-active approach and offer workarounds/innovative solutions

Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company – and we are even more proud that we achieved it together.