Client Service Agent with French
Kraków
Client Service Agent with French
Kraków
Nr Ref.: 1065080
Kraków
Nr Ref.: 1065080
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
For our Client, internationally recognized packing and paper company, we are looking for Candidates for the position of Client Service Agent with French.
While working at this role, you will be responsible for addressing a variety of inquires or requests for services for customers, personnel or Business Partners that are the result of an inbound and outbound correspondence. Services include, but not limited to: processing purchase orders, orders changes, adjustments, and cancellations and general inquiry support Coordinate with Customer facing team, Customer Administrators and related departments to communicate and resolve exceptions in an expedient manner. You will be delivering day to day needs of ongoing businesses and execute the customer service level to the established performance criteria – quality, productivity and customer satisfaction.
And ideal Candidate needs to speak excellent French language (C1) and very good English (at least B2 level). We are looking for both experienced Candidates as well as fresh graduates which are customer focused and have the ability to process high volume of data accurately and efficiently. Strong interpersonal and organizational skills are also required.
Our Client offers interesting work in multinational and multicultural organization, friendly work environment, attractive salary and benefits package.
Sounds interesting? Do not hesitate and apply!
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