Client Technical Specialist

As a Client Technical Specialist, you work directly with our clients on implementing our latest software. By working directly with our Product and Engineering teams you will continue the growth and development of our products. We are looking for a proactive individual who is passionate about working with technology and clients.

Responsibilities

• Act as primary technical support contact for Germany leading publishers
• Work closely with clients to implement our software and troubleshoot technical issues
• Assist sales team with product presentations and training
• Create technical documentation and materials for clients
• Provide ongoing feedback to product and engineering teams to continue product development
• Document product enhancements and train clients on new features

Minimum Qualifications

• BA/BS degree in a technical field
• Excellent communication skills in English
• Knowledge of programming languages such as JavaScript, Objective C, ActionScript, HTML, and/or XML
• Experience with online video, web, and mobile technologies
• Client-facing experience

Preferred Qualifications

• Fluent in German
• Experience working in technical consulting, technical sales, or software engineering role
• Familiarity with iOS and Android APIs
• Knowledge of ad servers and video advertising technologies
• Ability to communicate technical concepts to non-technical audience
• Hands-on experience working with online video platforms and analytics software
• Experience troubleshooting technical issues using debugging tools (eg. Firebug, Fiddler, Charles)