About us
Business Unit: BSv
Team: Win Center
Location: Kraków
Grade: C
Reporting to: Win Center CVE Lead
Subordinates: 3
Client Visit Experience Manager
Place of work: Krakow
Ref. no Małopolskie > Krakow
Position purpose
We are looking for a person who takes our Client Visit Experience to the admiration level and runs Polands Client Visit Experience team based in Krakow. Client Visit Experience Manager reports to global Win Center and CVE Lead.
Main accountabilities
- Taking responsibility for Client Visit Experience (CVE) program in Poland
- Working towards full CVE program alignment across BSv locations (Poland, India, Guatemala)
- Supporting and managing innovation and industrialization initiatives in CVE area
- Taking responsibility for the success of every client visit to Business Services and Cloud Infrastructure Services in Poland, by:
- - ensuring process discipline for clients’ visits
- - being proactive in discussions with sales team and bid managers, acting as an advisor on visit content, agenda, branding and deliverables
- Acting as an intermediary between engagements (delivery), sales team and center director ensuring there is a link between client expectations and Capgemini offer
- Being able to effectively develop and maintain good working relationships with internal and external parties
Candidate’s profile
The ideal candidate should be a natural leader with strong interpersonal and communication skills:
- Assertive with high level of political correctness/tact
- Highly organized yet agile, with excellent multi-tasking skills
- Able to work in a high-pressure, deadline driven work setting
- Pro-active and the able to put forward new ideas
- Capable of anticipating challenges and taking quick decisions
- Willingness and ability to learn new things in a short period of time
- Open and easy going with can do attitude
Requirements
- Excellent command of English
- Good understanding of the outsourcing industry, service lines, clients
- Sales and marketing skills and/or experience would be a big asset
- Experience in organizing events, both locally and in multiple locations will be an advantage
What we offer
- Interesting, dynamic and full of new challenges job position
- Possibility to work with high level positions in multinational environment
- High visibility within the organization
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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