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CMT Consultant / Telco / Customer Focus Transformation

CMT Consultant / Telco / Customer Focus Transformation

Accenture Sp. z o. o.
Warszawa
praca stacjonarna
4053 dni temu

Accenture has established a distributed management consulting model that provides specialized industry and functional expertise based in a network of prominent global locations, to help clients address their most pressing issues and pursue opportunities with greater flexibility and speed. Called the Capability Network, it consists of over 1,700 consulting professionals and complements our in-country teams to deliver cutting-edge expertise and measurable value to our clients. Rapidly expanding, the Capability Network is a highly strategic initiative designed to reinvent management consulting and build competitive advantage on a global scale.  
   
Join the Capability Network in Warsaw and become part of the next generation of Consulting. As part of the Capability Network, you will always have the backing of the established brand of Accenture. You will find a stimulating environment where you will work with prestigious global clients on diverse and challenging projects that deliver real business outcomes, enabling you to increase your skillset and knowledge and enhance your career development. Your impact will be truly global as you work as part of a highly specialized team, combining overseas client-site work with opportunities based locally, and contribute to high performance through continuous collaboration and knowledge sharing. For more information visit www.accenture.com/capabilitynetwork.  
   
Currently we are expanding the Capability Network Team in Warsaw and we are looking for an experienced and accomplished Communication, Media and Technology professionals. 

CMT Consultant / Telco / Customer Focus Transformation

Workplace: Warszawa

Nr Ref.: 00261456

Job Description:
  • Headquarter: Warsaw as primary place of work.
  • Willing to work at client's locations mostly across Europe, but also other locations, for short or long term.
  • Willing to travel min. 50% (annual) of time and could be more. Travel is required and may be typically Monday to Friday, for some periods during the year.
Requirements:
  • Minimum Bachelor's degree.
  • Excellent English communication skills (written & spoken) and good level of the other foreign language e.g. German, Italian, Russian, French, Spanish would be an asset.
  • 4+ years of strong communications, media or high technology industry background work experience in a Telecoms/High-Tech company or in the Telecoms/High-Tech domain of a Consulting company.
  • Consulting or functional experience in one or more of the areas like:
    • Digital services/digital channels;
    • Cost reduction;
    • Customer acquisition, loyalty and retention in digital environment;
    • Customer excellence;
    • Product and services innovation;
    • Mobility transformation;
    • Mapping & analyzing sales, marketing, customer care processes;
    • Development of sales force, marketing or customer care transformation business cases (top line and costs);
    • Execution of sales force, marketing or customer care transformation projects;
    • Knowledge of leading CRM/Sales force automation systems will be an asset;
  • Strong analytical, communication and problem solving skills.
  • Renowned certificate for project management (PMI, Prince) would be an asset.
  • Possesses excellent communication (written and oral) skills and excellent presentation skills.
  • Comfortable functioning in a broadly positioned and highly diverse consulting firm.
  • Excellent team work and ability to work in distributed delivery environment.
  • Skilled in using MS Excel and MS PowerPoint .
  • Should have team management and project delivery experience.
  • Should express business development abilities.
We offer:
  • Permanent employment contract.
  • Attractive benefits package.
  • Challenging job in a professional and multinational environment.
  • Opportunity to gain skills, knowledge and experience, together with highly marketable specialists.
  • Opportunity to work with Global TOP Clients on large projects.
  • Core training program in US headquarter.
  • Dynamic, international working environment.
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to continue building your career. 
When applying please enclose the below statement:

"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
Check out all our job vacancies at our website: www.pracaaccenture.pl

www.facebook.com/AccentureOperationsPoland

 

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