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CMT Consultant / Telco / Customer Focus Transformation

CMT Consultant / Telco / Customer Focus Transformation

Accenture Sp. z o. o.
Warszawa
praca stacjonarna
4028 dni temu

Accenture Capability Network provides specialized industry and functional expertise to help clients confront their most strategic challenges. At Accenture Capability Network your impact & career will be truly global.

 
Join the Capability Network to become part of the next generation of management consulting for a career with global scale. Working with prestigious global brands and organisations worldwide, you will provide deep and strategic industry or functional expertise, irrespective of client location, to help them target and deliver new sources of value and confront their most strategic challenges.
 
In our Warsaw Capability Network team of over 300 consultants your impact will be truly global as you leverage an unmatched network of people, knowledge, tools and technology and work alongside some of the best thinkers in the industry.
 
We are growing and expanding the Capability Network Team in Warsaw and we are looking for an experienced and accomplished Communication, Media and Technology professionals.

CMT Consultant / Telco / Customer Focus Transformation

Workplace: Warszawa

Nr Ref.: 00332394

Job Description:
  • Headquarter: Warsaw as primary place of work
  • Willing to work at client’s locations mostly across Europe, but also other locations, for short or long term
  • Willing to travel min. 50% (annual) of time and could be more. Travel is required and may be 80%-100% on a weekly basis on some projects (typically Monday – Friday) for some periods during the year
Requirements:
  • Minimum bachelor's degree
  • 4+ years of strong telecommunications, media or high technology industry background work experience in a Telecoms/High-Tech company or in the Consulting company
  • Consulting and/or project delivery experience will be strong asset
  • Consulting or functional experience in one or more of the areas like:
    • Digital services / digital channels
    • Cost reduction
    • Customer acquisition, loyalty and retention in digital environment
    • Customer excellence
    • Product and services innovation
    • Mobility transformation
    • Mapping & analyzing sales, marketing, customer care processes
    • Development of sales force, marketing or customer care transformation business cases (top line and costs)
    • Execution of sales force, marketing or customer care transformation projects
    • Knowledge of leading CRM/Sales force automation systems will be an asset
  • Consulting and project delivery experience - preferred
  • Excellent English communication skills (written & spoken) is required
  • Good level of the other foreign (EU) language e.g. German, Italian, French, Spanish would be strong asset
  • Excellent interpersonal and written/verbal communications competencies
  • Demonstrated ability to manage time and multiple commitments/projects simultaneously
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Proven success in contributing to a team-oriented and distributed delivery environment
  • Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio)
We offer:
  • Permanent employment contract
  • Attractive benefits package
  • Challenging job in a professional and multinational environment
  • Opportunity to gain skills, knowledge and experience, together with highly marketable specialists
  • Opportunity to work with Global TOP Clients on large projects
  • Core training program in US headquarter
  • Dynamic, international working environment.
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to continue building your career.
 
When applying please enclose the below statement:

"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
Check out all our job vacancies at our website: www.pracaaccenture.pl

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