CoE Operations Analyst

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

Your new company
For our Client, American Software Corporation which is providing solutions for CRM, ERP and SCM systems, to its new department in Kraków we are currently looking for Candidate for a CoE Operations Analyst position.


Your new role
As a CoE Operations Analyst you will be responsible for ensuring the operational effectiveness of the Center of Excellence. Your responsibilities will be to provide project management for key CoE centric initiatives. You will also support the functional teams with planning of logistics and knowledge transfer. You will be in charge of reporting the CoE effectiveness to the Site Leader, Functional leaders and CFO (Establishing, running and monitoring Metrics/SLAs, …). You will take part into the identification of CoE process improvement areas. Furthermore, you will ensure the daily CoE operations such as developing and managing relationships with regular contractors/suppliers, ensuring that the health and safety and cleanliness requirements are observed. Finally you will work with the CoE leader on communication to CoE and larger community.


What you'll need to succeed
The Candidate on that position should possess at least 5 years’ experience working within a CoE\Shared Services Center\BPO. For this project, the candidate must have relevant project management experience and expertise in transitioning, monitoring and optimising operations as well as undertaking daily office operational duties. A bachelor degree – Economics / Mathematics / Engineering – is required as well as excellent skills in English. Additionally, the Candidate on that position must have strong organization and relationship management skills. A good knowledge of Six Sigma is recommended.


What you'll get in return
Our Client offers dynamic and fast growing working environment in widely known software corporations, attractive salary with benefit package.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl