- Engage with customers to understand their needs and provide exceptional support
- Troubleshoot technical issues with our coffee machines, ensuring quick and effective solutions
- Act as a storyteller, sharing our brand’s values and building strong relationships with clients
- Collaborate with international teams and contribute to improving customer satisfaction
- Fluency in Czech (C1 level) and English (B2 level)
- Availability to work from home within Poland or from our office in Katowice - you can decide!
- Openness and willingness to understand and meet customer needs
- Strong troubleshooting skills and technical attitude
- Excellent communication and interpersonal abilities
- A positive attitude and passion for delivering outstanding service
- You don't have to worry about stable employment – you receive an employment contract or civil contract from the very beginning - as you wish
- Relocation package available if you move to Katowice
- Be part of a global leader in coffee technology
- Work in a dynamic and multicultural environment
- Grow your skills and develop your career with a passionate team
- Enjoy a friendly atmosphere and support your professional journey
If you’re ready to craft stories of satisfaction and be the voice of a brand loved worldwide, we’d love to hear from you!
Apply now and become a key part of our coffee story!
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.