Collaboration Service Administrator

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

Your new company
International medical and production company with core business in manufacturing of medical tools and medical equipment.

Your new role
You will be responsible for receiving, sorting and solving incoming service requests and incidents for all topics around IBM Notes, supporting for Domino cluster installations with approx. 45.000 users worldwide, the implementation of the 2nd and 3rd level-support for IBM Notes and Domino, by phone, via remote and if necessary on-site is part of your work as well as their documentation during and after user support. In addition you support data management in IBM Notes databases according Fresenius Netcare GmbH standards of operations. Very rarely you will be involved in on call duty within the team to ensure 24 x 7 support for our users. Data backup and implementation of malware scanners on mail servers complete your duties and responsibilities. Participation and implementation of new tasks in projects. During issues and root cause analysis the communication with external service providers is also required.

What you'll need to succeed
We are searching somebody who is graduated from University in Computer Science or relevant, app. 3 years of experience in Lotus Notes or Lotus Domino, also if you have experience in ITIL processes, firm knowledge in Microsoft Windows, Active Directory, Microsoft Exchange and SharePoint. Also, we need somebody who is fluent in English.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl