Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at: accenture.com
Accenture across the world and in Poland
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. In Poland Accenture has offices in Warsaw, Kraków, Łódź, Wrocław and Katowice. They employ more than 8,600 staff. To learn more visit our website: accenture.com
- Collect due receivables via phone and email according to the procedures.
- Influence Customers, negotiate and build business relationships.
- Cooperate with internal departments (Credit, Global Customer Service, Cash Ops, Billing and sales teams).
- Handle emails & outgoing phone calls (to external Customers and internally to Account Managers).
- Accounts reconciliation and allocation of incoming payments.
- Process cases in a timely and effective manner.
- Assist Customers with enquiries regarding billing, master data setup and overall the process of Collections.
- Written and spoken fluency in English language (min. B2 level is required).
- Basic computer literacy is a must.
- Well-developed communication and negotiation skills.
- Ability to work under time pressure.
- High accuracy and focus on details.
- Flexibility.
- Experience in Customer Service/ Call Center/ O2C Collections in nice to have.
- Degree qualified in Business/Finance related area will be a plus.
- 1-2 years of professional experience in OTC field (Collections).
- Experience in assigned Collections Portfolio is essential.
- Decision making and knowledge of Collections Procedures related to Cloud.
- Excellent communication skills.
- Ability to work independently with Sales Team via GVC.
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
- Hybrid mode of employment until further notice.
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at: accenture.com
Accenture across the world and in Poland
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. In Poland Accenture has offices in Warsaw, Kraków, Łódź, Wrocław and Katowice. They employ more than 8,600 staff. To learn more visit our website: accenture.com
- Collect due receivables via phone and email according to the procedures.
- Influence Customers, negotiate and build business relationships.
- Cooperate with internal departments (Credit, Global Customer Service, Cash Ops, Billing and sales teams).
- Handle emails & outgoing phone calls (to external Customers and internally to Account Managers).
- Accounts reconciliation and allocation of incoming payments.
- Process cases in a timely and effective manner.
- Assist Customers with enquiries regarding billing, master data setup and overall the process of Collections.
- Written and spoken fluency in English language (min. B2 level is required).
- Basic computer literacy is a must.
- Well-developed communication and negotiation skills.
- Ability to work under time pressure.
- High accuracy and focus on details.
- Flexibility.
- Experience in Customer Service/ Call Center/ O2C Collections in nice to have.
- Degree qualified in Business/Finance related area will be a plus.
- 1-2 years of professional experience in OTC field (Collections).
- Experience in assigned Collections Portfolio is essential.
- Decision making and knowledge of Collections Procedures related to Cloud.
- Excellent communication skills.
- Ability to work independently with Sales Team via GVC.
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
- Hybrid mode of employment until further notice.
