About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 3800 specialists in its offices located in Krakow and Katowice.
Job description
The team member is responsible for timely and accurate processing of data according to the project deadlines and to the expected quality, interact with the client on a daily basis via phone and email, work on resolving Pay & Benefits related issues, cooperate with other delivery team members, ensure that the documentation is up to date. The role purpose is also to ensure knowledge sharing with other team members and work coordination in the team.
Position purpose
The purpose of this role is to deliver high quality, professional and proactive service to the client, within agreed SLAs.
Main accountabilities
- Demonstrate expert knowledge of processes and procedures relevant to Compensation & Benefits area
- Manage day to day operations related to compensation area
- Deliver annual compensation benchmarks, equity & benefits processes
- Manage cyclical Compensation & Benefits processes (e.g. annual salary review, annual bonus, quarterly bonus)
- Provide advice regarding pay and benefits to the management
- Implement reward and benefit programs
- Provide clarification of HR policies and procedures regarding compensation
- Provide ad hoc reports and analysis
- Process Compensation requests
- Answer client’s calls and emails
- Organise knowledge sharing sessions internal and cross teams
Candidate's profile
- Min 4 years of experience in Compensation & Benefits area
- Ability to prioritize and manage own workload
- Ability to deliver results through others
- Self-discipline and attention to details
- Advanced oral & written English communication skills – min. B2+ level
- Strong system and numeric skills
- Analytical skills
- Advanced Excel skills
- Strong Ethics and Discretion
- Very good communication skills
- Very good client facing skills
- Ability to cooperate smoothly with other team members
- Strong problem solving skills
- Able to work to tight deadlines
- Willingness to work in a complex and dynamic environment
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).
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