Your role
Do you like to help people find answers? Do you like to communicate and deal with people from across the group? We're looking for someone to help us:
- answer enquiries from staff relating to C&ORC topics
- review existing knowledge articles and create new articles
- seek to improve routines and processes
- user of the C&ORC instance of ServiceNow, giving advice on its design and operation
Your team
You'll be working in the Enquiries, Incidents and Alerts (EIA) Krakow team as a C&ORC analyst. We're a team of 15 across 4 locations (Krakow, Nashville, Pune, Zurich and UK). You will be working closely with the IT team. Your team lead will be based in Krakow and you will continuously liaise with the Global Head of EIA based in UK.
Your experience and skills
You have:
- a bachelor's degree
- 2-3 years work experience in banking and finance
- experience in a similar role (and you loved it)
- advanced Microsoft Office skills
- Fluency in English and either German, French or Italian
You are:
- well organized, with a sharp eye for detail
- a great communicator
- truly service oriented
- a team player
- known for your can-do attitude when tackling daily tasks
About us
Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.
We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?
What we offer
Together. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.
Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).
Take the next step
Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.
Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.