For Our Client – UK based company which opened its division in Cracow last year – we are looking for:
Consultant (with English)
Kraków
Nr ref.: 5520
Requirements:
- Customer service experience (preferred in English)
- Excellent English skills (verbal and written)
- Experience in operating a goal-oriented environment and having motivation not only by meeting, but also exceeding regular performance targets
- Having a good working knowledge of, and active interest in financial markets
- Educated to Degree level
Responsibilities:
- The role requires you to assist clients with the account opening process, providing support via both telephone and email. Due to the nature of the product suite provided by company, you will not be asked to do any cold-calling
- You will be accountable for applications from English speaking countries and will also handle overflow of other new business tasks including cross selling other company’s products.
- Providing front-line support to our demo clients; will predominantly consist of answering queries and educating them about the product offering - this may be achieved within one telephone conversation but realistically, you’ll be handling a client for a period of up to 2 weeks
We offer:
- Participation in interesting and challenging projects in global structures
- Opportunity to develop and broaden skills
- Attractive salary, bonuses and benefits package
- Pleasant working atmosphere