Content & Knowledge Specialist
What will you do?
We are looking for a full-time employee in Krakow to strengthen the team in providing content and knowledge support.
If you enjoy research and finding the right answers to business questions, you’ll enjoy knowledge management with the Win Center. Your responsibilities will include searching through a variety of sources for information critical to the success of multi-million dollar deals, and talking to people from every level of Business Services to gather facts and figures.
Build your expertise and learn more about how Capgemini Business Services works – our products, services, delivery centers and clients. Be part of the multi-cultural team that helps Business Services win!
If you enjoy research and finding the right answers to business questions, you’ll enjoy knowledge management with the Win Center. Your responsibilities will include searching through a variety of sources for information critical to the success of multi-million dollar deals, and talking to people from every level of Business Services to gather facts and figures.
Build your expertise and learn more about how Capgemini Business Services works – our products, services, delivery centers and clients. Be part of the multi-cultural team that helps Business Services win!
Main accountabilities
- Manage and deliver content for Business Services proposals through the whole bid cycle
- Support the knowledge management process
- Work closely with sales and solution teams, subject matter experts and marketing to build and maintain the written materials repository used in sales pursuits
- Support the sales team in varied content related requests and projects
- Develop and maintain effective working relationships with internal business development teams as well as the entire Capgemini Business Services organization
Who will you be working with?
The Business Services Win Center provides full range of sales support services with around 40 bid coordinators, proposal authors, content management specialists, client visit experience experts, market intelligence analysts, graphics and knowledge managers in Poland, India and Guatemala.
Who are we looking for?
WHAT YOU NEED TO HAVE:
- Very good writing and communication skills (English)
- Strong organizational and time management skills
- Ability to work to tight deadlines
- Pro-active approach with the ability to put forward new ideas
- Very good knowledge of MS Office applications (Word, PowerPoint, and Excel)
WHAT WOULD HELP YOUR APPLICATION:
- Good understanding of the BPO/Business Services industry
- Project management skills (certificates not required)
- Attention to detail
- Flexible attitude and the ability to work largely on your own initiative
- Strong interpersonal skills
- Analytical skills
- High degree of comfort working in virtual, cross-functional, multi-cultural teams
What we offer?
Atmosphere
- Working with great people and in legendary atmosphere
- No formal dress code
- Annual family picnics
- Unforgettable integrational events
- Employee volunteering opportunities and interesting CSR projects
- We value and respect diversity in terms of gender, nationality, roles, age, interests
- Internal celebration initiatives: Children\'s Day, St. Nicholas Day and many more
- Supporting employees\' hobbies: Business Run, e-sport games, basketball, volleyball
Development
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to Harvard Business Review knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Many companies under one roof / internal headhunters
- Internal development events: conferences, meetings, communities
- Education First platform for learning English online
Benefits
- Contract of employment for an indefinite period
- Bonuses, including those for new employees recommendation
- Additional life insurance
- Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
- Disability inclusion, assistive technologies, reasonable accommodations
- Private medical care for you and your family
- Bicycle parking and carpooling options
- Free coffee, water, milk and wide range of teas
- Anti-smog plants in offices
- Car leasing
About us
Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.