Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2700 specialists in its offices located in Krakow and Katowice.
Credit and Collections Analyst English Speaker
Place of work: Kraków
Ref. no CCA/Eng/KRK
Job description:
- Managing portfolio of assigned Customers
- Account reconciliation & advisory
- Query management & disputes resolution
- Interacting with Client's various parties & entities
- Interacting with Capgemini teams
- Building & maintaining relationship with assigned Customers & representatives
Candidate's profile:
- Very good English is required
- Multitasking & meeting deadlines
- Ability to work during Polish holidays when required
- Lotus Notes experience will be an asset
- Customer service skills
- Good understanding of GPM O2C processes is required
- Experience in finance / accounting / customer service would be an asset
What do we offer to the candidates:
- Professional development in a dynamic, growing business
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Participation in prestigious international projects
- Excellent working atmosphere