Customer Care Assistant with Italian

Functional Area: Customer Care
Employment Type: civil contract / umowa zlecenia
Duration: minimum 6 months

• Processing all incoming sales orders in SAP software;

• Invoicing customers in accordance with relevant documentation;

• Providing phone and email support to both customers and sales team;

• Logging all order and logistics complaints from customers;

• Processing Customer Credits;

• Interfacing between Customer, Sales, Operations and Finance.

• Excellent Italian language skills;

• Very good English verbal and written communication skills;

• Bachelor Degree or student in the final year;

• Excellent telephone and communication skills;

• Familiar with standard Microsoft office software (SAP/CRM experience desirable);

• Customer Care or Sales Support experience will be an asset.

• Excellent interpersonal and communication skills;

• Strong prioritization skills in a multi-tasking environment;

• Well-developed team working skills;

• Quick learner with competence to resolve customer inquiries.

• Possibility to develop in an international company and to gain professional experience;

• Daily contact with English;

• Possibility to get familiar with SAP system;

• Possibility of full-time employment after successful cooperation;

• Stable and attractive working conditions;

• Friendly atmosphere.