Customer Care Representative With Dutch

LOCATION: Wroclaw

DEPARTMENT: Supply Chain / Planning / Customer Care

EMPLOYMENT TYPE: Regular Full-Time

• Process incoming orders in SAP software.
• Review customers’ orders to ensure completeness and correctness of delivery instructions.
• Cooperate with customers, sales, operations and finance.
• Invoice customers in accordance with relevant documentation.
• Provide phone and email support to both customers and sales team.
• Log all order and logistics complaints from customers.
• Process correction of invoices according to information provided by customers.

• Dutch & English language skills proficiency, both oral and written.
• Experience in Customer Care.
• MS-Office knowledge.

• Excellent communication skills.
• Ability to manage multiple tasks, working pro-actively and independently.
• Attention to detail and demonstrated time management skills.
• Fast learner.

• Possibility to develop in an international company.
• Training and development programs.
• Private medical care.
• Group Life Insurance.
• Multisport card.
• Flexible benefits platform.
• Language classes.
• Pension Scheme (PPE) after 12 months.
• Childcare subsidy.
• Happy Monday :)
• Friendly atmosphere.
• Casual dress code.
• Attractive location (Sky Tower).