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Adecco Poland Sp. z o.o. należy do międzynarodowej korporacji Adecco S.A. - światowego lidera wśród firm doradztwa personalnego, który posiada 5100 placówek w ponad 60 krajach. W Polsce działamy od 1994 roku. Swoją wiedzą i doświadczeniem służymy w ponad 50 lokalizacjach na terenie kraju. W 2016 roku pracę dzięki Adecco Poland znalazło ponad 63 000 osób. Adecco Poland Sp. z o.o. jest Agencją Zatrudnienia nr 364.
Adecco Poland Sp. z o.o. należy do międzynarodowej korporacji Adecco S.A. - światowego lidera wśród firm doradztwa personalnego, który posiada 5100 placówek w ponad 60 krajach. W Polsce działamy od 1994 roku. Swoją wiedzą i doświadczeniem służymy w ponad 50 lokalizacjach na terenie kraju. W 2016 roku pracę dzięki Adecco Poland znalazło ponad 63 000 osób. Adecco Poland Sp. z o.o. jest Agencją Zatrudnienia nr 364.
Adecco is the world's leading provider of HR solutions. We have been present in Poland since 1994. We have opened over 50 temporary and permanent employment offices and on-site facilities - local representatives created close to our large clients, in nearly 30 cities across the territory of the country. Adecco Poland is a member and one of the founders of the Polish HR Forum which brings together the largest companies providing HR services in Poland.
On behalf of our Client, an international company from IT industry, we are currently recruiting for the position of:
Customer Consultant with German
Miejsce pracy: małopolskie/ Kraków
Nr Ref.: CCG/0416/ED
Responsibilities:
- Supporting online advertisement of the product,
- Providing information and support via communication channels to online advertisers in case of product related queries,
- Solving customers problems and queries,
- Customers' account activation and optimization,
- Proactive upselling,
- Adapting and optimizing the campaign to existing and new customers,
- Processing payments and settling accounts,
- Managing queries concerning account, campaign, budget and complaints,
- Providing customers' feedback to engineering.
Candidate's profile:
- Bachelor's degree,
- Fluent knowledge of English and German is a must,
- Experience in customer service will be an asset,
- Customer orientation,
- Excellent communication skills,
- Flexibility,
- Multi-tasking and solution – oriented,
- Working experience in a B2B environment would be an asset.
Our Client offers:
- Stable employment conditions,
- Full time job in a multicultural company,
- Social benefit packages including private medical care, benefit cards, life insurance,
- Trainings for new members,
- Opportunity to gain professional experience.
