Customer Due Diligence Analyst

Purpose of the role is to protect the Organization against money laundering risks, by applying all relevant policies and procedures into Customers’ monitoring. Customer Due Diligence Analyst will work with other Business Lines to ensure Organization remains compliant with all regulations.

• Analysis of customers’ accounts in order to uplift them to current AML standards;
• Understanding the applicable CIP/CDD regulations and KYC Policy for Elavon;
• Everyday contact with customers in order to obtain required documentation (phone, email, letter);
• Cooperation with local authorities in Europe, whenever Suspicious Activity Report is required to be raised;
• Close cooperation with Compliance teams on AML matters;
• Close cooperation with CAM/RM/Premier/Partner teams.

• Proficiency in English;
• At least 1 year experience in Customer Service or other customer facing roles;
• Experience in AML will be an advantage;
• Credit cards’ market experience or security background would be an additional asset;
• Good knowledge of German or French will be an advantage;
• Analytical mind and ability to work independently;
• Flexibility and administrative accuracy are essential;
• Very good MS Office skills.