Customer Service Advisor with Italian

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

Our client, Qatar Airways, is constantly developing Contact Centre in Wrocław, Poland. On behalf of the company we are looking to recruit Customer Care Advisors with fluent Italian language skills.

Customer Care Advisor will be working as a part of a team, making and confirming reservations for passengers and travel agents, providing general information and actively selling tickets. They will provide excellent and competent customer service through the telephone in order to achieve customer satisfaction, generate revenue and take all possible measures to avoid loss of revenue.

Our Client is looking for people who can communicate effectively in English as well as in Italian. Previous experience in a multinational environment, in the area of customer service or helpdesk, is an advantage.

Our Client offers an attractive compensation package based on skills and experience, and attractive and stable employment conditions in a dynamically expanding organization. It is a unique opportunity to take part in creating a new Contact Centre in Poland and ensures personal growth in a team of professionals.