Customer Service and Office Supervisor

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

For our Client, global leader in the science of heart valves and hemodynamic monitoring, due to the dynamic development of the company we are currently looking for Customer Service&Office Coordinator.

This role includes 3 main areas of responsibility: order management, office support for Poland office and team management. Customer Service&Office Coordinator will be responsible for providing superior & efficient order management services by effectively managing information / documentation & product flow: order acquisition and processing, shipping, invoicing & documentation generation, delivery execution & follow up and post-ales services.

On the other hand, he or she will support Polish branch office in every day work concerning office contracts management, coordinating all IT-related issues (for example administration of local IT equipment, local enforcement of global IT Polices), acting as H&S Representative and delivering technical support. This person will also act as a leader, bringing the appropriate coaching and support to his/her team members.

We are looking for Candidates with minimum 3-5 years of experience in the customer service area and experience in managing a team. Perfect knowledge of English is required. Our Client offers an attractive salary, benefit package and possibilities to take part in customer service Europe initiatives and projects.