Customer Service Officer (back office) with English
Kraków
Customer Service Officer (back office) with English
Kraków
Nr Ref.: 1083928
Kraków
Nr Ref.: 1083928
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
We are offering a great opportunity to gain experience in finance area!
For our Client, a start- up company based near Cracow’s city centre, we are looking for candidates, who’d like to join their team as a Customer Service Officer!
You will be responsible for resolving more complex customers’ queries which are forwarded by the Call Centre team. Your scope of responsibilities will be wide- it will include data management, reporting, contacting vendors, opening/ closing clients’ accounts and working with the system. The back office role doesn't include a direct contact with the customer- all of the cases are being resolved via e-mails.
To be successful in your new role, you should be speaking English fluently (B2+ level is a must), have excellent communication skills and be familiar with MS Office (especially Excel and Word). An experience in a similar role is an asset, but not a must.
A highly-motivated candidate who’ll be chosen for this role, will be offered a challenging position in fast-paced company with an attractive salary and a benefit package.
If it sound interesting for you- don’t wait and apply by sending your CV in English!
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