Customer Service Professional with Czech / Slovak

• Providing the highest level of customer service (contact with clients via phone);   
• Meeting targets set by the client and management;  
• Following company policies and procedures, ensuring quality;   
• Performing daily tasks in an efficient and timely manner.

What's the profile we're looking for?

• Language: Proficiency in Czech or Slovak (C1-C2) and advanced knowledge of English (C1 level);  
• Experience: Customer Service experience is a must
• Technology: Knowledge of MS Office and developed computer skills;   
• Personality: Motivated, enthusiastic.

Advantages will be:

• Ability to prioritise and plan;  
• Independence AND ability to work with minimal supervision;  
• Tech-savvy background, ability to solve problems, and troubleshooting skills;  
• Attention to detail.

Working conditions:

• We offer freelance contract for students below 26 and employment contract for other employees;  
• Working from our modern office in Warsaw;
• Day shifts from Monday to Friday.

We offer:

• Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);  
• Private Medicover healthcare;  
• Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 
• Professional development through training and cross-location cooperation at the international level.