Customer Service Rep - US team

Customer Service Representative

(16:00 – 24:00 Monday - Friday)

An excellent opportunity has become available to join Kennametal as a Customer Service Representative in Shared Services team.

The successful candidate will be responsible for a broad variety of administrative and support related tasks that cover the entry and consequent management of customer orders in a timely and accurate manner. The ability to communicate in English B2 combined with a positive attitude and willingness to learn are more important than prior work experiences.

Responsibilities

• Perform CSR related tasks to support Kennametal customers in the USA and Canada
• Work in partnership with Customer Service Team in the USA
• Use SAP, CRM, MS Office, Esker
• Work under the USA schedule
• Take the extra mile to engage customers

Typical Education and Work Experience

• Excellent English verbal and written communication skills
• Knowledge of MS Office
• Customer support attitude or previous experience in a customer facing environment are a plus
   

What we offer

• Competitive salary
• Stability and solid work environment
• Opportunity to work in a small team of highly professional colleagues in multinational environment