Customer Service Representative with Dutch

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

Currently, for our client, a global manufacturing company based in Warsaw, we are urgently seeking Candidates for the position of Customer Service Representative.

As Customer Service Representative you will be directly responsible for process incoming customer requests and orders (product availability, order delivery, order tracking, pricing, general product information), check the orders against the customer and purchase order agreements; instruct and liaise with warehouses, plants and forwarders to prepare and arrange the execution of the shipment of goods; invoice timely and accurately; handle complaints and return shipments; maintain, update and file customer files, records and internal documents in SAP system; monitor credit situation of the customer and liaise with credit department and sales representatives; interface with and support the sales representatives.

We are looking for candidates with fluent English and Dutch; customer and service oriented attitude; excellent communication skills; Team player, multitasking ability; experienced in using Microsoft Windows applications. The Candidate must be able to work in a fast paced environment with complex business scenarios and must be detail oriented and have strong problem solving skills

Our client offers an attractive salary (7000 PLN gross) and benefit package, trainings and a well-structured career path. The company provides the opportunity to work in a multinational environment with colleagues from all over the world.

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl