Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Do you want to make an impact in the world around you? Join Accenture team in Warsaw for customer service adventure! We are inviting you to become a part of an interesting project in business services sector – one of the most rapidly developing modern industries. In Warsaw, the capital of the fastest growing economies in Europe, you will be able to grow, collaborate and innovate every day. What are you waiting for? Experience your Accenture Adventure and boost start of your professional career with one of the most recognized brands in the world!
- Being responsible for customer service
- Regularly reflecting the status of your activities
- Managing escalations and leads negotiations with critical customers
- Supporting our clients on a daily basis
- You should be very good in English
- Very good German
- Internet Business interest is nice to have
- Ability to work analytically within a problem-solving environment
- Excellent communication and interpersonal skills
- Strong organizational, multi-tasking and time-management skills
- PC skills are required
- Possibility to join a new project in one of the fastest growing economies in Europe
- Work in business services sector – one of the most rapidly developing modern industries
- The ability to use your knowledge of mother tongue on a daily basis (we serve our Clients in almost 30 foreign languages)
- Opportunity to gain professional experience and broad analytical skills, in cooperation with highly marketable specialist expertise in their chosen areas
- Friendly work atmosphere in multicultural environment
- Internal trainings and development support
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
