Customer Service Representative with German

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

Your new company
Our Client is an international business center located in Kraków.

Your new role
Within this position you will be responsible for managing customers’ business needs over the phone, processing customers’ requests and updating data in the computer systems and receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources).

What you'll need to succeed
We are looking for Candidates with Bachelor or Master Degree, previous experience in customer service will be an asset. Fluency in English and German is required, knowledge of additional European Language will be an asset. An ideal Candidate has to have excellent communication and problem-solving skills as well as ability to multi-task and work under pressure.

What you'll get in return
Our Client offers a unique opportunity to gain professional experience in international environment within interesting industry and great possibility of further development. Stable job in a team of professionals and competitive salary, attractive employee’s benefits are also included. Offer refers to temporary project for 6 months (full time) with high possibility to maintain a long-term cooperation.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl