Customer Service Specialist - German Speaker

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

Your new company
For our Client, London and Krakow-based digital company focused on lowering the cost of international money transfers by bringing them on-line and to mobile, we are currently looking for Customer Service Specialist.

Your new role
While working as this role, you will be responsible for providing excellent customer service via phone and email. That includes: troubleshoot and work with the Operation team to resolve customer issues, convert new customers coming in via inbound calls, emails and social media channels, work towards improving our digital products and our portfolio partner companies.

What you'll need to succeed
We are looking for Candidates with fluency in both spoken and written English and German. What is more, you need to be a people-oriented person, happy to talk to customers. Excellent written and telephone manner, customer focus and computer literate are also required. We are looking for both – experienced Candidates with 1-2 years’ work experience in customer – related field as well as fresh graduates who are ready to start careers in international company with lots of development opportunities.

What you'll get in return
Our Client offers competitive salary, stable work conditions and opportunity to develop within well-known organization. Please do not hesitate to contact us regarding any questions you may have.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl