Antal is a leader in executive recruitment and HR consulting services. The brand is present in 35 countries and has been operating in Poland since 1996. Antal International offices in Warsaw, Wrocław, Cracow, Poznań and Gdańsk conduct projects across Poland and abroad for biggest global corporations and local businesses operating in all sectors of the economy. The Antal SSC & BPO team specializes in providing recruitment services for shared services and outsourcing centres. Its projects involve searching for candidates to fill positions that require advanced technical or managerial skills, as well as high-volume recruitment associated with creating new structures or new teams within a short timeframe. The Antal SSC & BPO division consists of sections specializing in the following disciplines: Finance & Accountancy, Banking Operations, Payroll/HR, Legal Operations, Customer Service/IT Helpdesk, Purchasing, Supply Chain.
Customer Service Specialist in Sales department with Italian
Location: Wrocław
Responsibilities:
- Contribute to the company’s growth in the information technology market by generating business opportunities with prospective and existing clients
- Work with various lead sources: inbound calls, tickets, contact form inquiries, promotional campaigns, events follow up, etc
- Help clients identify additional needs
- Identify and overcome sales hurdles
- Identify the right product in order to meet customer needs
- Convert potential prospects into the company’s customers
- Building a company’s brand on the market while providing outstanding customer service
Requirements:
- Fluent Italian and English
- Interest in IT products or willingness to learn it
- Experience on similar position would be a plus
Our client offer:
- Stable working conditions
- Development opportunities
- Life insurance
- Private medical care
- MultiSport card
- Extra leave days
- Contribution to public transport
- Language courses
- Lunch card
- Extra money for vacations