Customer Service Specialist / Logistics Specialist

Antal International jest liderem rekrutacji specjalistów i menedżerów oraz doradztwa HR. Marka obecna jest w 35 krajach, w Polsce działa od 1996 roku. Biura w Warszawie, Wrocławiu i Krakowie prowadzą projekty w Polsce i za granicą, dla największych globalnych oraz lokalnych przedsiębiorstw z wszystkich sektorów gospodarki.

For our Client - an international company located in Łódź - we look for a motivated, dynamic and experienced Customer Service Specialist / Logistics Specialist

Job description

• Interacting with customers by providing and processing information in response to purchase orders, inquiries, interests;
• Responding promptly to customer's inquiries, obtaining and evaluating all pieces of information required;
• Satisfying customer's needs by providing the best class service;
• Handling customers complaints;
• Keeping records of customer purchase orders;
• Monitoring and optimizing stock level;
• Arranging dispatches of products to the customers;
• Cooperation with warehouse on shipment schedule

Candidate

• 2-3 years' experience in CS department;
• Very good German is a must;
• Good English is a must;
• Proficiency in Microsoft Office, ERP experience;
• Communication skills;
• Accuracy;
• Stress tolerance;
• Organization and planning skills;
• Ability to work in a team;
• Problem solving skills

The offer

• Possibility to gain experience in international, developing company;
• Attractive salary depending;
• Positive atmosphere;
• Participating in many challenging tasks and duties