Customer Service Specialist Swedish Speaker
What will you do?
- Providing second line technical support
- Performing non-standard application installations
- Supporting first line agents in more complicated tasks
- Creating new know-how solutions based on fixed issues
- Supporting and training of first line analysts
- Applying technical knowledge to meet resolution targets
Our team consists of 24 Swedish speakers who are passionate about languages and new technologies always ready to solve issues of our clients.
What we offer?
Atmosphere
- Working with great people and in legendary atmosphere
- No formal dress code
- Annual family picnics
- Unforgettable integrational events
- Employee volunteering opportunities and interesting CSR projects
- We value and respect diversity in terms of gender, nationality, roles, age, interests
- Internal celebration initiatives: Children\'s Day, St. Nicholas Day and many more
- Supporting employees\' hobbies: Business Run, e-sport games, basketball, volleyball
Development
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to Harvard Business Review knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Many companies under one roof / internal headhunters
- Internal development events: conferences, meetings, communities