Customer Service Specialist with English
Gdańsk
Customer Service Specialist with English
Gdańsk
Nr Ref.: 1066600
Gdańsk
Nr Ref.: 1066600
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
Your new company
This growing fast, international company located in Tricity is known for delivering service to customers who have experienced problems with their flights, to obtain compensation from airlines. The company provides their services around the world and due to fast market and company growth the Customer Service Representative with English is needed.
Your new role
You will work as a support for the company’s client. Main responsibility that you’ll provide is an excellent information service not only via CRM channel but also via phone or email. You will help customers solving their problems. What is more you’ll contact airlines to explain reported situations. Please note the shift available is Mon - Fri 1:00 AM till 9:00 AM.
What you'll need to succeed
You have to speak fluent English. What will also help you to succeed in this position is a possession of amazing communications skills. You should be business oriented and have creative attitude when you’re solving a problem. Also your helpful approach will be seen as a huge asset. Previous experience in a similar role is another plus for your application.
What you'll get in return
You’ll be offered competitive salary based on your performances and also an attractive benefit package. You’ll join an international, young, motivated team. You’ll have an opportunity to grow within multicultural environment which gives you opportunities to develop your career.
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