Customer Service Specialist with English
Miejsce pracy: Katowice, Global Office Park
Job description:
- providing a comprehensive service to Ryanair airline passengers
- assisting passengers via: incoming calls/chat/e-mail
- providing general information
- supporting passengers with travel difficulties
- providing information on issues related to baggage, ticket reservations and flight
- rescheduling - anything that may happen during the trip
- solving passengers' day-to-day problems
- handling complaints and issues
Requirements:
- knowledge of English - min. B2
- availability to work from our office in Katowice
- communication skills and attitude towards working with people.
- high personal culture and customer orientation
- ability to use Windows operating system and MS Office
- commitment and motivation to work - together we can achieve more!
We offer:
- attractive salary based on a civil or labour contract
- flexible working hours between 9:00 and 22:00 - you decide when and how many hours you would like to work!
- modern workplace in the heart of Katowice
- team-building events
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.