Customer Service Specialist with Fluent English

For our client we are currently seeking candidates with fluent English and passion for customer care for the position of:

Enrolment Advisor

Our client is the leading worldwide provider of higher education

Duties:

• Maintain relationships with students to help support program persistence and generate referral activity,
• Assist prospective students with admissions, financial aid and enrolment process,
• Gather and record client details,
• Maintain and update client database,
• Build strong customer relationships,
• Make professional outgoing and follow-up calls to prospective students.

Experience:

• Strong English verbal and written communication skills,
• Experience in customer service would be an assent,
• High energy, tenacity,
• Capability to manage customer relationships, negotiations and problems/issue resolutions,
• Professional phone skills,
• Strong results orientation,
• Attention to detail,
• Experience working in an international environment,
• Strong team player with ability to work on own initiative,
• Advanced PC skills (Excel, Word & Outlook),
• Consultative selling experience is advantageous.

• Role in an international company with stable position on the market,
• Professional challenges,
• Strong people oriented culture,
• Skills development through diverse work assignments and professional trainings program,
• Compensation package and private medical care,
• Work with young motivated team.