Customer Service Specialist

Antal International is a leader in executive recruitment and HR consulting services. The brand is present in 35 countries and has been operating in Poland since 1996. Antal International offices in Warsaw, Wrocław, Kraków and Poznań conduct projects across Poland and abroad for biggest global corporations and local businesses operating in all sectors of the economy.

For our Client - an international company located in Łódź - we look for a motivated, dynamic and experienced Customer Service Specialist

Job description

• Interacting with customers by providing and processing information in response to purchase orders, inquiries, interests;
• Responding promptly to customer's inquiries, obtaining and evaluating all pieces of information required;
• Satisfying customer's needs by providing the best class service;
• Handling customers complaints;
• Keeping records of customer purchase orders;
• Monitoring and optimizing stock level;
• Arranging dispatches of products to the customers;
• Cooperation with warehouse on shipment schedule

Candidate

• 3 years' experience in CS department;
• Knowledge of other foreign languages will give the candidates the advantage;
• Very good English is a must;
• Proficiency in Microsoft Office, ERP experience;
• Communication skills;
• Accuracy;
• Stress tolerance;
• Organization and planning skills;
• Ability to work in a team;
• Problem solving skills

The offer

• Possibility to gain experience in international, developing company;
• Attractive salary depending;
• Positive atmosphere;
• Participating in many challenging tasks and duties