Customer Service Specialist
Katowice
Responsibilities:
- Investigating and resolving issues reported by buyers or sellers
- Checking orders and logistics statuses
- Reviewing reported issues within agreed turnaround times and standards of quality
Requirements
- Highly developed verbal and written English skills (C1 level)
- Strong customer service skills
- College degree or an equivalent diploma
- Previous experience working with call center and service industry
Our offer
- Flexible working hours (shift system: Monday-Sunday, 10 a.m. – 10 p.m.)
- Possibility to choose the form of employment: labour contract or civil contract
- Attractive salary (labour contract: 4400 PLN/monthly, civil contract: 26.19 PLN/working hour) + bonus
- Work in a comfortable office in the center of Katowice
- Bonus or commission opportunities depending on type of contract
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.