Responsibilities:
- Contact with clients seeking technical assistance with various applications and products
- Accepting incoming calls
- The ability to run real-time diagnostics
- Conducting initial troubleshooting of workstation, applications and network issues
Requirements:
- Understanding of IT infrastructure
- Good Microsoft Office knowledge
- Very good knowledge of English
- Very good knowledge of German
- Enjoying working in a team
- Good planning and organization skills
- Advanced knowledge of IT issues in not a must as our client a package of trainings
Company offers:
- A friendly working atmosphere in a dynamic team
- Work in an international company
- Attractive salary