About us:
Dealavo Smart Prices is a tech company specializing in data analysis and delivering powerful and actionable e-commerce insights to Brands and E-Shops. Currently, we are 30 people strong and steadily growing in number.
Incorporated in May of 2016 we server hundreds of clients globally from 24 countries monitoring more than 40 markets for e-commerce competitive data.
We were trusted by global brands like Samsung, MSI, Tp-Link, Lenbrook and many more and by leading e-tailers worldwide including one of top 10 biggest pure play E-Shops in Europe.
Join our team of experts as:
Customer Success Specialist
Miejsce pracy: Warszawa
What do we expect?
- excellent language skills both in Polish and English
- readiness to work with customers from all over the world
- proficiency in computer skills and Internet tools
- openess to new experiences and ready to acquire new information at a fast pace
- an outgoing person with an upbeat attitude
Additional skills considered as a plus
- prior experience in sales / customer service (especially B2B)
- experience with task systems like Jira Software / Service Desk
- business acumen and preferably some technical background
What responsibilities you will have?
- build and maintain relationships with existing Dealavo customers
- respond to enquiries and educate guide our Customers through our products
- troubleshoot problems for Customers
- coordinate solutions with IT and technical support team
What do we offer?
- attractive basic salary
- performance bonuses
- work in a modern environment in a startup business with a team of energetic young people
- chance to advance in company's structure
- possibility to gain solid B2B experience
- hot and cold drinks
- lunch, snacks, fruits and veggies
