Customer Support with German
Miejsce pracy: Szczecin
Job description:
- Be the voice of our leading smart home security solutions in German, handling incoming calls and inquiries with style and grace.
- Build genuine connections with customers, registering their requests and leaving them smiling from ear to ear.
- Unleash your problem-solving powers to diagnose and resolve customer issues faster than a speeding bullet.
- Keep our systems in tip-top shape by entering data with precision and lightning speed.
- Spread happiness and delight with every interaction, ensuring our customers feel like the VIPs they are.
Requirements:
- Fluent in German (C1) and English (B2+) - speaking and writing - if you can speak both languages in your sleep, you're our hero!
- A natural-born communicator with a heart of gold and a knack for making people's day.
- Obsessed with delivering top-notch service and creating unforgettable customer experiences.
- Positivity is your middle name, and you bring an infectious energy to everything you do.
- Must be located in Poland and eligible to work in the country.
We offer:
- Full-time employment contract with competitive compensation – because you deserve the best!
- Dive into our comprehensive paid training program and emerge as a customer support legend!
- Enjoy a rich social package that includes MyBenefit cafeteria, private medical care, and life insurance – because we care about you!
- Embrace the freedom of remote work with no dress code – pajamas, anyone?
- Spread the love and earn extra rewards through our epic employee referral program – because great talent deserves to be rewarded!
- Work remotely from Poland or visit our brand-new office in the heart of Szczecin.
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.