Capita is the UK’s leading business process outsourcing company. Our goal is simple - to help our huge range of public and private sector clients improve service to their customers.
Capita Poland’s Kraków Business Centre was established in late 2011. Kraków centre offers the opportunity to work on a variety of processes across a range of different industries.
Currently we are looking for candidates for the position of:
As a Data Administrator you will be part of the team that supports the progressive finalization of tasks which are required to finish a single project within the CRM system. Your duty will be to undertake a range of activities according to the customer or expert provider.
Working with Data Administrator Team is a great opportunity to improve your language skills even further and gain valuable experience in Customer Service and Data Processing that may be crucial in your future career.
As our Data Administrator you will:
- Be handling and processing data supplied by different customers;
- Ensure the data is accurately input and complete;
- Keep case notes up to date, concise and relevant;
- Be making outbound calls, chasing medical providers for medical records;
- Operate within the area of accountability;
- Keep up to date with business knowledge;
- Be able to gain the necessary understanding through effective questioning and listening;
- Be achieving targets for quality and utilisation;
- Understand and apply the Data Protection Act.
- You easily communicate in English;
- You are a people person with can-do attitude;
- You have a keen eye for details;
- You are self-disciplined team player;
- You have a fierce sense of ethical standards;
- You are well organized;
- You are driven and confident in working to targets.
- BA/BS degree;
- English at least B2 level;
- Strong focus on delivering constant quality;
- Computer literacy – knowledge of CRM will be an asset;
- Expertise in an administrative, customer service or data entry/processing roles will be an asset.
- Private medical healthcare and benefit packages;
- Friendly work atmosphere;
- Workplace in the city centre (amazing view from windows);
- 30-minute lunch breaks included in the working hours;
- After work activities (football team, volleyball team, charity events, etc.);
- In-house English classes;
- Vast variety of trainings provided for you to develop;
- Work in an international and multicultural environment.
