Avenga is a global IT and digital transformation champion. We deliver strategy, customer experience, solution engineering, managed services, software products and outsourcing services like: staff augmentation, team leasing and permanent employment.
Together, we are more than 2500 professionals with over 20 years of experience. We are present in Europe, Asia and the USA.
Defect Manager
Miejsce pracy: Warszawa
Nr ref.: OJ/WAW/DM
Nr ref.: OJ/WAW/DM
Main responsibilities:
- the management and control of all defects within the in house development environments,
- to own and chair daily defect calls with lead Development, Test and operational Teams, and to provide clean minutes and actions,
- definitions, ownership and management of the defect process,
- Liasing with the problem management team to ensure clean and efficient interaction within overlapping processes, and to promote this with all customers,
- ensuring all defects are entered correctly and controlled/ managed as effectively as possible through their life cycle,
- maintaing absolute integrity of the defect database and ensuring a full audit trail of any changes made to defect status outside of the published defect process,
- represent the regional position on defect status to both regional users and international staff on a regular basis,
Requirements:
- demonstrable progress chasing and tracking
- time management and prioritisation skills,
- a degree level qualifications or equivalent experience,
- planning and dependencies management
- proven experience on similar scale and complexity projects
- experiance at work in English (min. B2/C1)
- experiance at work with:
- online team collaboration tools
- jira, XRay, Confluence, Redmine or similar