About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 4000 specialists in its offices located in Krakow and Katowice.
Coca-Cola European Partners, one of our major clients from food and beverage industry, is looking for a German speaker to join newly created team.
Dispute & Route Settlement Analyst with German (Transition)
Place of work: Krakow
Ref. no Małopolskie > Krakow
Main accountabilities
- Providing customer service regarding disputes and route settlement process
- Review accounts on a regular basis, resolving client discrepancies, being accountable for reducing delinquency for assigned accounts
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
- Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis
- Establish and maintain effective and cooperative working relationships with dealers and sales
Requirements
- Very good German
- Good English
- Good Customer Service & communication skills
- Excel knowledge and computer skills would be an asset
- Strong interpersonal, communication skills and enthusiasm
- Ability to work to tight deadlines and stretch targets
- Ability to take part in transition (3 months in Berlin)
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients- known, global brands, supported by 6000 professionals in 30 languages.
- Clearly defined career path(experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages.
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together- Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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