- are open to start international career
- want to work with French language
- have strong analytical skills
- speak very good French (C1 level) and English (B2 level)
Join Capgemini as:
Disputes Agent French Speaker
We don’t require professional experience. You will be working in international environment, where willingness of learning new things is supported by wide range of trainings and courses which are designed to improve your skills and abilities.
Capgemini is delivering the service for number of clients from Media & Entertainment sector. Now we have new Logo within our portfolio, as another globally recognized Client from M&E sector has decided to cooperate with us.
For our client - Sony Pictures Entertainment - we will provide the following services:
Collection
Billing
Dispute Management
P2P Problem Resolution
Key responsibilities:
- Dealing with all types of customers\' queries and disputes within the role
- Ensuring complaints/requests sent via systems are cleared timely and that no unmatched item remains open
- Communicating with customers and the Client in a professional manner
- Co-operation and support to all team members
- Creating sales orders according to the customer requests and escalates it in case of additional information is required
- Applying the correct billing parameters to ensure invoices are correctly processed
- Working in a close-knit team and a friendly atmosphere
- Development of expert or leader competences
- Bonuses, including those for recommending new employees
- A wide range of training and cofinancing of courses
- Additional life insurance
- Attractive package of additional benefits (fitness, gym, cinema, etc.) you chose what you want
- Integration events and joint celebrations
- Annual family picnic
- Employee volunteering opportunities and interesting CSR projects
- Disability inclusion, assistive technologies, reasonable accommodations
- Private medical care, also for your family
- Bicycle parking and carpooling
Capgemini is one of leading global companies offering consulting, IT technologies.
Market analysis, HR, finance and accounting, supply chain, transformations, intelligent automation or knowledge management? Those areas have no secret for us! We work in Business Services and we use 30 languages in our international team – we have people of 60 nationalities. Join our team.