KPMG is a global network of professional services firms providing Audit, Tax and Advisory services. We operate in 155 countries and have 174,000 people working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such.
KPMG in Poland was established in 1990. We employ more than 1,300 people in Warsaw, Kraków, Poznań, Wrocław, Gdańsk, Katowice and Łódź.
EMA (Europe, Middle East, Africa) Training Operations – Team Leader
Location: Warsaw
An exciting opportunity to join an international team who are responsible for ensuring KPMG continues to offer leading edge business development and leadership development solutions within the EMA region. The role will focus on supporting the organisation and administration of these training courses across EMA.
- team leading a small operations team and being responsible for the team performance and ensuring the successful day to day delivery of training operations
- regular reporting responsibilities and escalation to EMA Management team – based outside of Poland
- capacity planning of team resources
- overall responsibility for training budgets
- ad-hoc communications related activities including but not limited to communications for our internal portal, newsletters, internal, social media tool
- day to day ownership for the organisation of all logistics for training events, including liaising with and booking of training venues, overnight accommodation, other activities etc.
- ad-hoc support on training operations tasks where needed to ensure Service Level Agreements (SLAs) adhered to
- support of instructor-led classroom courses, virtual classroom courses, eLearning solutions
- regular reporting regarding finance, learning measurement/evaluation etc.
- ad-hoc activities which may include broader HR related administrative duties e.g. dealing with 360 feedback tools and/ or organization development tools such as the KPMG people survey
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- a degree or equivalent in business administration, human resources, economics, event management
- a minimum of 1-2 years’ experience managing a team
- a minimum of 4 years’ experience either supporting the organisation of training courses, event management or human resources experience
- business fluency in English is essential for this role
- a good understanding of either German or French would also be an advantage
- a strong working knowledge of the MS Office suite: Word, Excel, PowerPoint is essential
- excellent time management skills
- an organised and structured working ethic and can manage own workload independently
- friendly manner and works well in a team environment – both within the office as well as with a larger virtual team
- international experience either having lived, studied or worked abroad or worked with other countries from Poland is an advantage
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