Employee Admin and Voice Junior Specialist
Recruitment process for this position and onboarding trainings are conducted online.
Who are we looking for?
Before you start our induction training we will check if you have:
- Bachelor degree
- Fluent English (C1)
- Attention to details
- Good knowledge of MS Office
- Good communication skills
- Attention to details and analytical skills
- Ability to cooperate smoothly with other team members
What will you do?
- Process client’s queries (via phone, chat and case management system)
- Process HR transactions (e.g. joiners/leavers, time and attendance, right to work etc)
- Answer client’s calls and emails
- Provide clarification of HR policies and procedures
- Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
- Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes
What we offer?
Atmosphere
- Working with great people and in legendary atmosphere
- No formal dress code
- Annual family picnics
- Unforgettable integrational events
- Employee volunteering opportunities and interesting CSR projects
- We value and respect diversity in terms of gender, nationality, roles, age, interests
- Internal celebration initiatives: Children’s Day, St. Nicholas Day and many more
- Supporting employees’ hobbies: Business Run, e-sport games, basketball, volleyball
Development
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to MIT Sloan Management Review Polska knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Many companies under one roof / internal headhunters
- Internal development events: conferences, meetings, communities
- Education First platform for learning English online
Benefits
- Contract of employment for an indefinite period
- Bonuses, including those for new employees recommendation
- Additional life insurance
- Access to MyAudiobooks – Entertainment and personal growth in audio version
- Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
- Disability inclusion, assistive technologies, reasonable accommodations
- Stay Well helpline to support the emotional and mental aspects of well-being
- Private medical care for you and your family
- Bicycle parking and carpooling options
- Free coffee, water, milk and wide range of teas
- Anti-smog plants in offices
- Car leasing
Job Responsibilities
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Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.