Employee Support Specialist
Location: Kraków
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Employee Support Specialist
Responsibilities:
- Consult and advise managers on Europe HR policies and procedures to ensure compliance and adherance with legal and administrative requirements via specific HR tools and platforms (Helpmate and Chatbot)
- Consult and advise employees on Europe HR policies and procedures to ensure compliance and adherance with legal and internal regulations via specific HR tools and platforms (Helpmate and Chatbot)
- Offer support in all type of growth or internal projects/initiatives (examples: assessment centers, due diligences etc.)
- Conduct exit interviews for employees in notice period and provide feedback to HRBP and other interested parties
- Conduct Pulse meetings and provides feedback to HRBP and management team
- Managing disciplinary cases for minor misconducts (examples: working schedule, employees conduct during the working hours, conduct in open space, inappropriate outfit, etc. )
- Support in drafting various documents for various HR processes (offer letters, JDs, etc.)
Qualifications
Minimum qualifications
- Fluent in English at least B2 level
- Experiance in HR department at least 6 months
- Great communication and relationship building skills
- Excellent problem-solving skills
- Ability to work independently
- Customer focused mindset
What can we offer?
- Stable job offers - employment contract
- Work from home
- Work in a multicultural and diverse environment with employees from over 30 countries
- Genpact supports professional tranings and great career development opportunities
- Free access to our award-winning learning platform
- Benefits such as Insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, biking policy