Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services.
Currently, to our Center in Kraków we are looking for candidates for the position of:
Have you ever seen TV series like, “Dr House”, “Fast & Furious”, “Despicable me” or “Jason Bourne”?
Join our company and have an amazing opportunity to work with our Client, who produced it!
NBC Universal is one of the world’s leading companies in the development, production, and marketing of entertainment, news and information to a global audience. This entertainment company has operations around the globe and creates, distributes, markets and licenses all forms of entertainment from feature films to television, home video/DVD, international cinema, and broadcasting.
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Conduct successful knowledge transfer within the O2C area
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Prepare desktop procedures
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Transition duration: up to 2 month at the Client’s locations
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Demonstrates knowledge of respective F&A processes and procedures
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Handle regular communication with the Client counterparts and build relationship with them for the future delivery
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Pro-actively developing relationships, and professionally and courteously handling all matters relating to daily Cash Management activities including:
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Collection and Forecasting;
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Dispute resolving with internal and external customers, manage customer complaints and initiate corrective actions,
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Work with and understand multiple AR systems, company divisions and cultural difference between customers
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Administrate real time information from management system
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Preparation of invoices (+ dealing with queries) & license fee understanding calculations
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Obtaining application and allocation instructions of monies received
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Administration and maintaining international taxes
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University degree or equivalent
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Very good knowledge of one of the following languages: Spanish, French, English, Italian, German
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Good English skills is required
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Experience in O2C is a key asset
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Very Good analytically skills
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Advanced in the use of Microsoft Office Software Applications in particular Excel
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Able to use financial systems according to instruction for routine purposes
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Good Customer Service skills and client-focus attitude
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Strong interpersonal skills and proactive approach
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Teamwork approach
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Professional development in a dynamic, growing business
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Competitive salary with attractive benefit package
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Free private medical care
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Flex benefits
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Additional life insurance
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Participation in prestigious international projects
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Excellent working atmosphere
